VIRTUAL ASSISTANT CAREER TRAINING
VIRTUAL ASSISTANT CAREER TRAINING
Create a Highly Sought-After Support Business
Support Authors, Entrepreneurs, & Small Businesses
Having a business of any stripe means having a lot of moving parts that work together.
At its most basic, a business needs to be able to send emails and confirmations to customers/clients, enroll people in their products and services and, of course, deliver those products and services.
A lot of entrepreneurs and small businesses cobble together these things and stay that way for way too long before they think to hire a Virtual Assistant(VA) to help manage these pieces. And then, finding a reputable, well-trained VA isn’t as easy as they want, so they end up wasting time and money on people who are not qualified.
That’s where you’ll come in.
I have been working in the Online Business Administration space (first as a VA, then as an OBM, then in my current role as a Fractional COO) for 12 years. I’ve hired and fired more VAs than I can count, on behalf of my clients, many of whom have multiple 6-figure companies.
The need for well-trained, qualified, responsible VAs *far* out-weighs the amount of VAs working right now. This is an excellent time to start a VA business, and I’m excited to help you do just that.
Who is this Training Program For?
- Ambitious, responsible people looking to create a business and work from home
- People with good natural organizational thinking
- People with basic computer/internet/research skills
- People who can manage their time effectively
- And most importantly, people who want to and excel at helping people
If that sounds like you, I encourage you to sign up and begin today. You could have a business with clients in as little as 6 weeks, if you take the training seriously and apply yourself.
**NOTE: This is a serious career-training program, akin to a program you would take at a career-college.
You’ll start by bringing your existing business through, or creating your new business from scratch, using my Crafty Fox Framework™.
That will be the first 6 weeks of our program, and I’ll host weekly Q&A calls for our group, where I will help you with the bits and pieces that may be sticky for you.
What You Will Learn in Step 1:
- Client Onboarding
- Program Management
- Launches
- Scheduling
- Social Media Marketing
- Website Maintenance
- Content Marketing
- CRM Management
- Finances & Bookkeeping
- Online Group Management
- Tech & Integrations
- Project Management
- Customer Support
- Internal Team Practices
- Policies & Procedures
Whether you are at the very beginning of your entrepreneurial journey, or have been running your business for a while now, the Crafty Fox Framework will help you establish a solid, well-thought-out foundation for your business.
Within this Program, you will receive
instruction in:
- Customer & Client Management
- Policies & Procedures
- Tracking & Analytics
- Website Design & Maintenance
- Marketing & Promotion
- Social Media Management
(Full Program Outline here!)
Interested in the program but would like a little more information…
Apply to join us in a free information session, intended for serious candidates for this career training.
In this session, will:
🌟 Give you a taste of the program
🌟 Show you the online learning place and private forum
🌟 Speak a bit about the nature of the job (Virtual Assistant)
🌟 Answer any pre-submitted or live questions about this training program
The next information session will be held on March 18 at 9:30am PT (11:30am CT // 12:30pm ET // 4:30pm London)
22 Lessons
4 or 5 lessons per module for 6 modules, covering everything you need to grow and scale your business.
16 Downloads & Worksheets
Spreadsheets, Slideshows, and fillable PDFs to accompany the lessons in each module.
10 Videos
Helpful video trainings and walkthroughs to add layers of understanding to the learning concepts.
PROGRAM OUTLINE
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Getting Started with Your Online Business
- Introduction: What You’ll Learn
- Lesson 1: Starting Your Online Business Checklist
- Lesson 2: Tools You’ll Need to Get Started
- Lessson 3: Operations Assessment
Module 1: Customer & Client Management
- Introduction: What You’ll Learn
- Lesson 1: CRM & Email Lists — Software Options, Recommendations, & Walkthroughs
- Lesson 2: Legal stuff — Contracts & eSignature Tools
- Lesson 3: Money Management — Late Payment & Bad Debt Management
- Lesson 4: Customer Service — Customer Care Email Setup & Templates
Module 2: Policies & Procedures
- Introduction: What You’ll Learn
- Lesson 1: Standard Operating Procedures & Operations Manuals
- Lesson 2: Password Managers
- Lesson 3: Terms & Conditions & Privacy Policies
- Lesson 4: Project Management
Module 3: Tracking & Analytics
- Introduction: What You’ll Learn
- Lesson 1: Google Analytics: Setup & Management
- Lesson 2: CRM Reporting — What You Should Be Tracking
- Lesson 3: Social Media Statistics — Why They Matter & How to Replicate Success
- Lesson 4: Tracking Spreadsheets
Module 4: Website Design & Maintenance
- Introduction: What You’ll Learn
- Lesson 1: Website Platforms & Hosting — Breakdown, Recommendations, & Walkthroughs
- Lesson 2: More On Money — Shopping Carts & Payment Processor Integrations
- Lesson 3: Backups, Updating, & Security
- Lesson 4: Top 5 Pages Breakdown
- Lesson 5: Landing & Sales Pages (Lead Magnets & Opt-ins)
Module 5: Marketing & Promotion
- Introduction: What You’ll Learn
- Lesson 1: Strategic Marketing — What It Is & Why You Need To Do It
- Lesson 2: Content & Promotions Calendaring — Organization Is The Key To Success
- Lesson 3: Audiences & Networking — Where Are Your Ideal Clients?
- Lesson 4: How to Gather Social Proof
Module 6: Social Media Management
- Introduction: What You’ll Learn
- Lesson 1: Stock Images & Mockups
- Lesson 2: Canva Design Tutorial
- Lesson 3: Content Library Template & Tutorial
- Lesson 4: Social Media Schedulers — Breakdown, Recommendations, & Walkthroughs
- Lesson 5: Paid Leads: Facebook & Instagram Ads
What You Will Learn in Step 2:
After building your VA business using the Crafty Fox Framework, you’ll be ready to learn the rest of the truly essential skills needed to run a thriving VA business, supporting clients from around the world.
The next 4 weeks of training will be held as live Zoom classes, with accompanying materials in our online learning space.
You will receive instruction in:
🔹 Time Management & Communication (the single most important skill to have as a VA)
🔹 Calendar Management (experience with necessary tools and procedures)
🔹 Rates & Packages (how to price and package your services)
🔹 Professional Organizations (key to establishing your business, networking, and getting high-quality clients)
And we’ll have time each week for Q&A as well.
Who am I? I’m Mandy Luck, a seasoned, professional COO, with a decade of experience in Online Business Management.
I intimately know the ins and outs of what it takes to run a successful online business, and have worked inside over a dozen teams in the last ten years.
I specialize in streamlining operations for busy, heart-led entrepreneurs, but I started out as a simple VA with just one client.
When I began my work as a VA, I had to cobble together and learn ‘on the job’ so much that I worked 70+ hour weeks, much of which was unpaid because I refused to bill for my time as I was ‘learning things I should just know’ about the online business industry.
I remember thinking to myself: “I wish there was a certificate program of some type I could take to learn all this more easily!”
So, I created this program to serve that purpose.
Time and again my clients marvel at how I ‘know everything’ and can anticipate and solve problems so quickly.
I’m may refer to myself as an Administrative Magician, but I’m not magic. However, I have been working in the online business world for over a decade and I have exhaustively researched, documented, and learned about every facet of online business.
I get asked every week by clients if I have any recommendations for a VA for their clients who need support. As a graduate of this program, you’ll receive my endorsement, a badge for your website, a certificate of completion, and you’ll enter into my referral database.
You can become an Administrative Magician too!
TUITION
$1997 CAD
4 payments of $525 CAD
6 payments of $399 CAD
FREQUENTLY ASKED QUESTIONS
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How much does this training program cost?
The full enrollment fee is $1997 CAD, and we offer 2 payment plans, spread out over 4 or 6 weeks.
What if I can't afford the program?
We offer a few pay-what-you-can Scholarship seats in the program, each time we run it.
How long do I have access to the training materials?
You will have access to the class materials for as long as they live online. (aka: forever)
What is your return policy?
Because all of the program is delivered at once, we do not offer refunds.
If you are on a payment plan with aligned module release, you can cancel and lose access to any further released modules, whenever you wish.
I already have a VA business. How will this help me?
Even if you have a moderately successful VA business, you wouldn’t be here, reading this page, if you didn’t feel called to find some additional support or growth for your skills and business. Maybe you want access to better clients. Or maybe you know there are some areas of your business that are lacking. Either way, you will benefit from the trainings provided in this program, and end up with a certification from a high-level company, with a stellar repuation.
I've already tried a dozen online businesses and they never work. How is this different?
First off, this is a training program to *start* an online Virtual Assistant business, not some MLM money-making ‘opportunity’.
This isa viable career path with *huge* growth potential.
My intention with this program is to cut through all of the online business rhetoric out there and give you simple, actionable advice and tools built from my decades of serving as business manager and COO for multiple-6-figure businesses.
You will find this program different because it is simple to follow, easy to navigate, and it will be clear to you immediately, that I am not a professional marketer who has dreamed up a snappy program to bring in some passive income.
I offer data-driven solutions to operations aspects of online (and phsycial) business, advice, and tips from someone who does this work for a living.
I don't know if this training program is right for me at this time. Can I talk to you about it?
Absolutely! Contact me via email here and we can set up a time to chat about your questions or concerns.